Fulfillment Policy
Thank you for shopping with us!
This Fulfillment Policy outlines our terms for order processing, cancellations, and refunds. Payments on our website are securely processed via Stripe.
Thank you for shopping with us!
This Fulfillment Policy outlines our terms for order processing, cancellations, and refunds. Payments on our website are securely processed via Stripe.
1. Order Processing
• You will receive an email confirmation and a digital receipt once your order has been placed.
• For digital products, download links or access credentials will be delivered via email shortly after purchase.
2. Payments
• We accept major credit and debit cards via Stripe.
• All transactions are encrypted and securely processed.
• Your billing information is never stored on our servers.
3. Cancellations
• To request a cancellation, email us at [email protected] with your order number.
4. Refunds & Returns
• We offer refunds on both digital and physical products under the following conditions:
For Digital Products:
• Refunds are eligible within 7 days of purchase if the product has not been downloaded or accessed.
• Once access is used or content is downloaded, we cannot offer a refund unless the product is defective.
For Physical Products:
• Returns are accepted within 30 days of delivery.
• Items must be unused and in original packaging.
• Return shipping costs are the buyer’s responsibility unless the product is damaged or incorrect.
5. Refund Process
• Once a return or refund is approved, we will initiate a refund to your original payment method via Stripe.
• Refunds typically take 5–10 business days to appear on your statement.
6. Contact Us
If you have questions or concerns about your order, please reach out:
• Email: [email protected]
• Phone: +1 857-367-4688
• Business Hours: Mon–Fri, 9am–5pm EST
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